What we accept
All prices on this site are in US dollars. Payments are processed by Stripe.
Cards
Visa, Mastercard, American Express and Discover — credit and debit.
Wallets
Apple Pay and Google Pay appear as a one-tap button on the product page, in the cart and at checkout when your device and browser support them.
Pay over time
Klarna and Affirm are available at checkout and let you split the cost of a planter into instalments. Approval, the number of instalments and any interest are decided by Klarna or Affirm, not by us — their terms are shown before you commit. If you later return the item, the refund is applied against your plan.
Other methods
Cash App Pay, Amazon Pay and Stripe Link are also enabled. Depending on where you are, Stripe may additionally offer local methods such as iDEAL, Bancontact, BLIK or EPS. Only the methods available to you will be shown at checkout.
When you are charged
Card and wallet payments are authorised and captured when you place the order. If an item turns out to be unavailable after you have paid, we will contact you and refund that item in full.
Card security
Card details are entered directly into Stripe’s payment fields and sent to Stripe. They are not stored on our servers and our staff never see your full card number. Stripe is a PCI Service Provider Level 1, which is the strictest level of certification in the payments industry.
Failed payments
If a payment is declined, the most common causes are a mistyped expiry date or postcode, or your bank blocking an unfamiliar merchant. Check the details, then try again or use a different method. If it keeps failing, contact your bank first — they can see the decline reason and we cannot.
Taxes
Sales tax, where it applies, is calculated at checkout from your delivery address and shown before you pay.
Pricing errors
We take care with pricing, but if an item is listed at an obviously incorrect price we will contact you before dispatch and give you the choice of paying the corrected price or cancelling for a full refund. We will not simply charge you the difference.
Contact
New Bloom Pots
1319 E Chandler Blvd
Phoenix, AZ 85048
USA
hello@newbloompots.com
(602) 390-9985
Mon–Fri, 9am–6pm ET